Framebridge has recently appointed Anthony Vicars, former Director of Fulfillment Operations for Zappos, as their vice president of operations. Vicars has been brought on to help optimize Framebridge’s customer and employee focused operations, design and implement new systems to improve order fulfillment rates, and drive customer retention. Vicars will play a role in leading the development and site selection of new production facilities, overseeing site start-up operations, team growth, and training and additional facility supervision. With his help, Framebridge plans to expand its current operations to accommodate increased sales and grow their team. They hope to create over 50 new manufacturing jobs over the next 12 to 18 months. He has over 20 years of experience, in ecommerce and retail. He has lead order fulfillment and customer care operations for retailers such as Teespring, where he was VP of Operations, Nasty Gal, and Zappos. The companies he’s worked for have been ranked in lists including “Fastest Growing Retailer” by Inc. Magazine and “Best Places to Work For” by Fortune. Vicars is also an entrepreneur. In 2013, Anthony founded Rise Fulfillment to assist startup operations pursue world-class service and culture.
